Solutions

Space-Time Field Service Composite

Space-Time Insight’s geospatial, visual analytics solutions deliver situational awareness about service interruptions and safety in the context of planned and unplanned service orders

Enabling the field workforce

Space-Time Insight’s Space-Time Field Service Composite provides geospatial situational awareness for quicker outage restoration, improved management of the field workforce, better intelligence on interruptions arising from common asset failures, and enhanced worker safety during planned maintenance and unplanned maintenance scenarios.

Features:

Complete life-cycle visualization and analytics from trouble-ticket creation to problem resolution
Integrated CIS, GIS, Network Management & SCADA view for static and dynamic status of the grid
Simultaneous views of problem type, severity and financial impact helps in optimum triage analysis
Enhanced estimations to time of restoration (ETA) through traffic scheduling and real time condition visibility
Shifts, emergency assignments, qualifications and overtime policies help to resource the right candidates
Context-sensitive service logs help in sourcing the right inventory and spare parts
View Reliability metrics such as SAIDI, SAIFI scores are various aggregation levels
Safety reporting schemes, such as live-wire verification , provide visibility into potential accident hotspots
Geo-spatial root cause analysis provides predictive insight into asset failures
Real-time alerts for environmental events such as fire, hurricane, leaks, asset "health" for operational improvement
Vegetation planning provides better control of brush-fire hotspots and reduction in sparking related outages

Benefits:

Improved rate-case justifications, through lower interruptions and higher dispatch efficiencies
Enhanced customer satisfaction through fewer interruptions and fewer repeat visits
Higher Inventory and workforce utilization through optimal demand and supply analytics
Better safety procedures through better hazard location verification and OSHA compliance
Optimal asset utilization through better profiling and condition based maintenance procedures