Enabling the field workforce
Space-Time Insight’s Space-Time Field Service Composite provides geospatial situational awareness for quicker outage restoration, improved management of the field workforce, better intelligence on interruptions arising from common asset failures, and enhanced worker safety during planned maintenance and unplanned maintenance scenarios.
Features:
- Complete life-cycle visualization and analytics from trouble-ticket creation to problem resolution
- Integrated CIS, GIS, Network Management & SCADA view for static and dynamic status of the grid
- Simultaneous views of problem type, severity and financial impact helps in optimum triage analysis
- Enhanced estimations to time of restoration (ETA) through traffic scheduling and real time condition visibility
- Shifts, emergency assignments, qualifications and overtime policies help to resource the right candidates
- Context-sensitive service logs help in sourcing the right inventory and spare parts
- View Reliability metrics such as SAIDI, SAIFI scores are various aggregation levels
- Safety reporting schemes, such as live-wire verification , provide visibility into potential accident hotspots
- Geo-spatial root cause analysis provides predictive insight into asset failures
- Real-time alerts for environmental events such as fire, hurricane, leaks, asset "health" for operational improvement
- Vegetation planning provides better control of brush-fire hotspots and reduction in sparking related outages
Benefits:
- Improved rate-case justifications, through lower interruptions and higher dispatch efficiencies
- Enhanced customer satisfaction through fewer interruptions and fewer repeat visits
- Higher Inventory and workforce utilization through optimal demand and supply analytics
- Better safety procedures through better hazard location verification and OSHA compliance
- Optimal asset utilization through better profiling and condition based maintenance procedures
More Information:
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